Employee Spotlight: Amy Thomatis
Cruising Through Change Meet Amy Thomatis
From Hands-On Tech to Orchestrating the Engine
Before joining the firm, Amy Thomatis spent 20+ years building a career across IT operations and management, starting in technical roles, supervising helpdesk teams, and ultimately directing larger service departments. Along the way, she restructured teams, drove automation projects, mentored future leaders, and shepherded organizations through major changes. “These experiences prepared me to bring together technical knowledge, leadership, and process improvement to support our team and clients,” Amy says.
What She Does: Clarity, Alignment, and Forward Motion
As Operations Manager, Amy bridges strategy and execution; keeping systems, workflows, and teams running smoothly day-to-day while planning for the business’s long-term needs. “I see my role as creating clarity and alignment so both our team and our clients can move forward with confidence,” she explains.
Why It Matters (and Why She Loves It)
Amy lights up when efficient processes help the team focus on what they do best. “There’s real satisfaction in knowing the work I do behind the scenes helps our clients have a better experience,” she says. “Connecting strategy with people, turning ideas into outcomes that matter. is my favorite part.”
A Family Story (and 425 Bottles of Water)
Travel is her recharge button, especially cruises with family. On one trip, the Thomatis crew opened their cabin to find 425 bottles of water stacked inside. A quick check revealed Amy had accidentally ordered five cases instead of one. “It turned into a running joke for the week, and we still laugh about it today,” she says. When she’s not at sea, think Starbucks meetups, dinners out, and cheering at her youngest daughter’s band competitions.
Who Inspires Her Most
“My children,” Amy says. Watching them grow into kind, capable people has shaped her view of resilience, integrity, and authenticity. They remind her what really matters, showing up and staying true to yourself.
Perspective From Abroad
In her early twenties, a trip to India left a lasting mark. Seeing life through a different lens deepened her gratitude and curiosity about how people live and work, and informed her approach to change and adaptability.
On Heroes (No Cape Required)
“I don’t really follow superheroes,” Amy admits, “but I believe everyone has a hero inside themselves. Being a hero is about the courage to show up, the willingness to be authentic, and the strength to keep moving forward when things are uncertain.”
Favorites, From Page to Screen (and Plate)
Book: Daring Greatly by Brené Brown – a reminder to lead with courage, authenticity, and vulnerability.
Movie: Hidden Figures – a celebration of intelligence, perseverance, and teamwork.
Food: Tacos – simple, versatile, and always delicious.
Place to Visit: Alaska on a cruise – peaceful, far from the hustle, and perfect for disconnecting.
Show: Hamilton – now her “focus” soundtrack on repeat.
Why We’re Grateful for Amy
From engineering smooth operations to championing human-centered leadership, Amy embodies the calm, proactive energy that keeps our team, and our clients. moving forward. “Turning ideas into outcomes that matter” isn’t just how she describes her job; it’s exactly what she delivers. Join us in celebrating Amy’s journey and all the ways she quietly makes our work (and yours) better, every day.
