Meet Melanie Padgett – Help Desk Extraordinaire

Employee Spotlight: Meet Melanie Padgett – Help Desk Extraordinaire

This month, we’re thrilled to shine the spotlight on someone who keeps our tech running smoothly and our spirits high—Melanie Padgett! As a key member of our Help Desk team, Melanie brings a unique blend of technical know-how, empathy, and a passion for problem-solving to everything she does.

From Admin to IT Pro: A Journey Fueled by Curiosity

Melanie’s path into IT wasn’t exactly traditional—but it was certainly meant to be. While working as an admin at a staffing company, she found herself stepping in to help coworkers with their tech issues. “I grew up in a household of techs,” she says, “so I’ve always been very familiar with computers.” Her initiative didn’t go unnoticed. The IT manager offered her a spot on the team, and the rest is history. After several years of hands-on learning, she made a career pivot during COVID and found her way to Nevtec.

What She Does: Tech Support with a Personal Touch

In her current role, Melanie provides Help Desk support to our customers, specializing in multi-factor authentication (MFA) and email filtering setups. But her impact goes far beyond technical fixes. “I like when someone comes to me for help, and I’m able to make their day better,” she says. Whether it’s a broken keyboard or a tricky login issue, Melanie is there to ensure everyone can work efficiently—and with a smile.

What She Loves Most: Making a Difference

“It’s a little sappy,” Melanie admits, “but I enjoy fixing people’s problems.” She understands how frustrating tech issues can be and takes pride in restoring calm and productivity. She also enjoys sharing helpful tech tips during calls, turning every support interaction into a learning opportunity.

Beyond the Screen: Gamer, Chef, and Dog Mom

When she’s not solving tech puzzles, Melanie is likely immersed in a different kind of challenge—competitive gaming. She plays World of Warcraft at a high level and even teaches others how to improve their gameplay. She and her husband are avid gamers and love spending time with their dog, Kali. Melanie also enjoys experimenting in the kitchen, especially with savory dishes (though she admits baking’s strict rules aren’t quite her style).

A Few of Her Favorite Things

  • Childhood Dream Job: Archaeologist (she even studied Anthropology!)
  • Favorite Superhero: Storm
  • Favorite Book: Swan Song by Robert R. McCammon
  • Favorite Movie: The Mummy Returns
  • Favorite Food: Sushi (especially tuna) and street tacos—her Friday treat!
  • Favorite Vacation Spot: Xcaret, Mexico
  • Binge-Worthy Series: Stargate SG1—“Peak TV,” she says.

Who Inspires Her Most

Melanie’s biggest inspiration is her mom. “She’s very resilient,” Melanie shares, “and even when things are difficult, she remains kind and helpful to others. I think that’s a beautiful trait.”

Melanie, thank you for being such a vital part of the Nevtec team. Your dedication, warmth, and tech savvy make a difference every day!


Step-by-Step Guide: Going from Windows 10 to Windows 11 Successfully

Step-by-Step Guide: Going from Windows 10 to Windows 11 Successfully

Upgrading your operating system doesn’t have to be a headache. With the right plan and the right IT partner, you can make the move to Windows 11 smooth and stress-free. As businesses worldwide prepare to transition from Windows 10 to Windows 11, it’s crucial to have a clear and effective strategy in place. This guide will walk you through the essential steps to ensure a successful upgrade.

Step-by-Step Guide:

Confirm Compatibility The first step in your upgrade journey is to confirm that your current devices meet Windows 11’s requirements. Use Microsoft’s PC Health Check tool to assess compatibility. Many older machines may not meet the new standards, so it’s important to plan your hardware upgrades accordingly.

Back Up Your Data Before you proceed with the upgrade, back up all your data. Whether you use cloud storage or external drives, this step is critical for business continuity. Ensuring that your data is safe will prevent any potential loss during the transition.

Build a Strategy Start with a pilot group. Test the upgrade on a few machines to identify and resolve any issues. This approach allows you to refine your process and build a comprehensive rollout plan that fits your business needs.

Train Your Team Windows 11 features a new interface that may require some adjustment. Providing training for your staff will help them adapt quickly and take full advantage of the new features. A little preparation can go a long way in ensuring a smooth transition.

Get Expert IT Support Don’t go it alone. Partner with a trusted IT support company like Nevtec to handle the heavy lifting. We offer same-day and next-day desktop support to keep your team productive and minimize downtime.

Potential Challenges During the Upgrade

Upgrading to a new operating system can present several challenges, especially if you do not use an experienced Microsoft partner like Nevtec. Many companies have experienced extended downtime, lost productivity, and unhappy employees from difficult upgrades. Without expert guidance, you may encounter compatibility issues, data loss, and prolonged disruptions to your business operations. Partnering with a reliable IT support company can help you navigate these challenges and ensure a seamless transition.

Predicted Price Increase and Supply Issues

Economic uncertainty, tariff increases, and the global rush to replace over 700 million Windows 10 PCs are contributing to predicted price increases and supply shortages. As businesses worldwide upgrade their systems, the demand for new hardware is skyrocketing. This surge, combined with rising tariffs, is driving up costs and affecting availability. By planning your upgrade now, you can mitigate these risks and ensure a smoother transition.

The Time is Now

Upgrading to Windows 11 is a significant step that requires careful planning and execution. By following this step-by-step guide and partnering with a reliable IT support company like Nevtec, you can make the transition seamless and stress-free. Don’t wait—contact Nevtec today for expert IT support and a complimentary upgrade assessment. Act now to protect your business, data, and future.

CONTACT US to schedule your complimentary upgrade assessment today.


The Benefits of Hyperconverged Infrastructure for Small and Mid-Sized Businesses

More than ever, small and mid-sized businesses need to stay agile and efficient to remain competitive. One way to achieve this is by adopting hyperconverged infrastructure (HCI), a technology that combines compute, storage, networking, and virtualization into a single, software-defined platform.

In this article, we’ll explore the key benefits of HCI and why it’s an ideal solution for your business. In light of Broadcom’s VMWare drastic price increases and subscription changes, considering HCI may be more important than ever before.

  1. Lower Total Cost of Ownership: One of the most significant advantages of HCI is its lower total cost of ownership (TCO). By consolidating multiple IT components into a single platform, HCI eliminates the need for expensive hardware and software silos. This not only reduces capital expenditures but also lowers ongoing operational costs. Companies like Scale Computing offer HCI solutions that are particularly cost-effective for small and mid-sized businesses, ensuring you get the best value for your investment. Scale Computing, as the industry-leading VMware alternative you can reduce downtime by up to 90% and reduce your Total Cost of Ownership by 40%.
  2. Simplified Management:  HCI platforms are designed with centralized management interfaces, making it easier for IT teams to manage infrastructure. With a unified solution, administrators can monitor and control all aspects of the IT environment from a single pane of glass, reducing complexity and improving efficiency. Scale Computing’s HCI solutions are known for their user-friendly management interfaces, which simplify the process even further.
  3. Improved Scalability: As your business grows, so do your IT needs. HCI offers a scalable solution that allows you to add capacity as needed without overbuying today. This flexibility ensures that your IT infrastructure can grow with your business, providing the resources you need when you need them. HCI solutions are designed to scale seamlessly, allowing you to expand your infrastructure effortlessly as your business evolves.
  4. Enhanced Resilience: Downtime can be costly for any business. HCI platforms are built with redundancy and failover capabilities, ensuring that your IT environment remains operational even in the event of hardware failures. This built-in resilience minimizes disruptions and keeps your business running smoothly. HCI solutions are engineered with robust failover mechanisms, providing peace of mind that your operations will continue uninterrupted.
  5. Enhanced Security: Security is a critical concern for businesses of all sizes. HCI solutions often come with built-in security features that protect your data and applications. Scale Computing’s HCI platforms include advanced security measures such as encryption, secure access controls, and regular updates to safeguard your IT environment against threats.
  6. Streamlined IT Operations: By integrating compute, storage, networking, and virtualization into a single platform, HCI streamlines IT operations. This integration reduces the need for multiple management tools and simplifies troubleshooting, allowing your IT team to focus on strategic initiatives rather than routine maintenance. HCI solutions are designed to streamline operations, making it easier for your team to manage and maintain your IT infrastructure.

For companies looking to stay competitive in a rapidly changing IT landscape, hyperconverged infrastructure offers a cost-effective, scalable, and resilient solution. By adopting HCI, you can simplify management, reduce costs, and ensure that your IT infrastructure can grow with your business.

Discover the Benefits of Hyperconvergence at Our Exclusive Golf Outing!

Join us for an unforgettable day of golf simulation, networking, and innovation at the Golf Galaxy Event!

Date: Thursday August 12, 2025, from 11 am – 3 pm
Location: Golf Galaxy 4070 Stevens Creek Blvd, San Jose, CA 95129

Why Attend?

In today’s fast-paced business environment, small and mid-sized businesses need to stay agile and efficient to remain competitive. If you are stuck in VMware and need a way out. One way to achieve this is by adopting hyperconverged infrastructure (HCI), a technology that combines compute, storage, networking, and virtualization into a single, software-defined platform. Don’t let VMware hold you back. Hit a hole in one with Scale!

Event Highlights:

  • Golf and Networking: Come and enjoy the golf simulation bay while getting pointers from a Golf Pro. Connect with industry peers and build valuable relationships in a relaxed and enjoyable setting.
    • Free Club Fitting ($100 value) for those who bring or invite a new company interested in Nevtec
    • Contest for a round of golf at Spanish Bay, a new driver, club fittings, and more
    • Lunch included and drinks included.
  • Meet the Experts: Network with the Nevtec and Scale Computing teams. Get personalized insights and answers to your questions about HCI and its benefits for your business.
  • Exclusive Scale Computing Demo: Witness firsthand how Scale Computing’s HCI solutions can transform your IT infrastructure. Learn how you can reduce downtime by up to 90% and lower your Total Cost of Ownership by 40%.

Don’t miss this opportunity to explore the benefits of HCI and see how Scale Computing can help your business thrive.

Register now to secure your spot at the Golf Galaxy Event!

https://www.nevtec.com/event-registration-golfgalaxy/


Broadcom

Navigating Broadcom’s VMware Price Increases:

Why It’s Time for Companies to Consider Hyperconvergence

The IT landscape for small and mid-sized businesses is rapidly changing, and not always for the better. Broadcom’s recent overhaul of VMware’s licensing model has raised significant concerns among small businesses operating with fewer than 72 CPU cores. If your business relies on VMware for virtualization, it’s time to take a hard look at your costs and consider more efficient alternatives; especially hyperconverged infrastructure (HCI).

The Problem: A New Pricing Reality for VMware Users

72 Core Minimum

In early 2025, Broadcom announced that the minimum core purchase requirement for VMware licenses would increase from 16 to 72 cores. This change means that small businesses with modest server infrastructures will have to pay for more cores than they use, leading to substantial cost increases. For many small businesses, this increase bumps their renewals from roughly $2,000 to $10,000.

Continued Challenges for Small Businesses

Small businesses will face other challenges due to other changes in VMware’s licensing model:

  • Subscription-Only Licensing: Broadcom has transitioned VMware’s licensing from perpetual to subscription-only models, eliminating the option for one-time purchases.
  • Bundled Offerings: The consolidation of VMware’s product offerings into bundled solutions may force small businesses to pay for services they do not need, further escalating costs.
  • Late Renewal Penalties: Broadcom has introduced a 20% penalty for customers who do not renew their subscription licenses by the anniversary date, adding financial pressure on small businesses. Some customers are receiving “cease and desist” notices from Broadcom.

For many companies, this creates a perfect storm of higher costs, less flexibility, and more complexity—a combination that’s driving many to reevaluate their entire virtualization strategy.

The Solution: Hyperconvergence as a Smarter Alternative

If you’re facing a VMware-related budget crunch, now is the perfect time to consider hyperconverged infrastructure (HCI) as a more scalable, cost-effective alternative, such as Scale Computing.

What is Hyperconvergence?

Hyperconvergence combines compute, storage, networking, and virtualization into a single, software-defined platform. Instead of managing separate components, HCI provides a unified solution that’s easier to scale, deploy, and support—especially for small IT teams.

Key Benefits of Switching to HCI:

  • Lower Total Cost of Ownership: You pay for what you actually use and eliminate expensive hardware and software silos.
  • Simplified Management: HCI platforms are built with centralized management interfaces, so your team can manage infrastructure more efficiently.
  • Improved Scalability: Easily add capacity as you grow—without overbuying today.
  • Enhanced Resilience: Built-in redundancy and failover mean less downtime and fewer disruptions.
  • Vendor Flexibility: Many HCI solutions are VMware-compatible but don’t require you to stay tied to Broadcom’s pricing model.

Popular HCI platforms like Scale Computing are rapidly gaining traction among companies, offering robust virtualization features without the VMware pricing baggage.

Hyperconverged infrastructure can often be deployed for less than you’re paying in licensing and support costs alone, with better long-term ROI.

Final Thoughts: Don’t Get Locked In—Explore Your Options Now

VMware’s new pricing structure is a clear signal that change is here, and likely not in the SMB’s favor. Instead of scrambling to meet new minimums, take this opportunity to modernize your infrastructure with a solution that aligns with your actual needs and budget.

We’re helping companies across industries assess their current environments and explore VMware exit strategies that include hyperconverged infrastructure and cloud-first models. To learn more about how to combat the rising VMware costs please do not hesitate to contact us HERE.


The 2025 RSA Conference Confirmed Our Fears

5 Cybersecurity Threats to Watch Out For

The 2025 RSA Conference confirmed what we have been telling our customers for years: the cybersecurity landscape continues to change rapidly, and businesses that aren’t paying attention risk getting left behind, or worse, getting breached.

At Nevtec, we keep a close eye on the biggest shifts, so you don’t have to. Here’s a quick breakdown of five emerging threats every business should be preparing for, starting now.

1. AI-Powered Phishing Attacks

Phishing isn’t new — but thanks to AI, it’s gotten a terrifying upgrade. Cybercriminals are now using generative AI to craft incredibly convincing emails, texts, and even voice messages that are nearly impossible to distinguish from the real thing.

Tip: Businesses must invest in updated security awareness training with specific real-world tips, such as recognizing AI-generated voicemails. Additionally, smarter email security tools that can detect AI-driven threats are essential.

2. Ransomware-as-a-Service (RaaS) Gets Smarter

Ransomware groups are now operating like professional tech companies, offering “plug-and-play” ransomware kits to amateurs. Some even include customer service hotlines for victims!

Tip: Antivirus and Endpoint Detection software alone is not good enough anymore. You need expert people combined with good security software. We put our clients on 24/7 Managed Detection and Response (MDR), and solid Backup and Disaster Recovery (BDR) solution, which are more critical than ever to prevent and recover from attacks.

3. Supply Chain Cyberattacks on the Rise

It’s no longer just about protecting your own network. Hackers are increasingly targeting vendors, software providers, and third-party services to slip into business systems unnoticed.

Tip: Businesses should vet vendors carefully and ensure they have proper cybersecurity measures in place — and not just assume they’re protected.

4. Cloud Misconfigurations

As more companies move to the cloud (especially hybrid models), simple configuration errors have opened the door to massive breaches.

Tip: Working with experienced MSPs like Nevtec ensures your cloud infrastructure is properly configured and continuously monitored for vulnerabilities.

5. Deepfakes and Identity Theft

With AI-generated deepfakes becoming more realistic, cybercriminals are using fake videos, audio, and images to impersonate executives and authorize fraudulent transactions.

Tip: Implement multi-factor authentication (MFA) everywhere (not just email), including in front of your applications, and establish internal protocols to verify major requests manually. Consider leaving shorter voicemails with less information so they can’t copy your voice.

Bottom Line

The threats are getting more sophisticated — but so are the defenses. With the right partners, proactive security strategies, and smarter tools, your business can stay protected and ahead of the curve.  If you think your business may be at risk to a cyber breach, please reach out to us HERE.


How Microsoft’s Azure AI Upgrades Are Changing the Game for companies in 2025

In the fast-paced world of technology, few developments have made a bigger impact in 2025 than Microsoft’s latest updates to Azure AI.

For small and mid-sized businesses, the new capabilities open up a world of opportunity, not just for innovation, but for real, measurable growth.

At Nevtec,  we’ve been tracking these advancements closely. Here’s why the latest Azure AI developments matter, and how smart businesses are already putting them to work.

What’s New in Azure AI?

Microsoft has rolled out powerful new features that make building and deploying custom AI solutions faster, more secure, and more affordable than ever before.

Here are a few highlights:

Custom AI Assistants: Businesses can now design AI-powered tools tailored specifically to their workflows; whether it’s customer service bots, data analysis engines, or internal productivity assistants.

Low-Code/No-Code Deployment: Azure’s improved platforms mean you don’t need a huge development team to implement AI solutions. Non-technical staff can customize tools quickly and easily.

Enterprise-Grade Security: All AI services are backed by Microsoft’s security and compliance standards, ensuring sensitive data stays protected even while using cutting-edge technology.

Flexible, Cost-Efficient Models: companies can start small and scale their AI solutions affordably, paying only for what they use — no massive upfront investments required.

Why This Matters for companies

AI used to feel like a tool reserved for large enterprises with deep pockets and big tech teams.
But today, Azure AI puts powerful automation, intelligence, and customer experience upgrades within reach for businesses of any size.

Here’s why it’s a game-changer:

Better Customer Experiences:
With AI-powered chatbots, personalized marketing, and faster response systems, companies can deliver enterprise-level customer service — without needing an army of support agents.

 Smarter Decision-Making:
Azure AI can help pull insights from your data, allowing businesses to spot trends, predict customer needs, and make faster, more informed decisions.

 Increased Productivity:
By automating repetitive tasks like scheduling, ticketing, and simple communications, employees can focus on higher-value work that drives real growth.

Stronger Security Posture:
Using AI for threat detection and compliance monitoring means companies can stay a step ahead of cybercriminals — without overwhelming their internal IT teams.

Faster Innovation:
Launching a new service, feature, or customer program? Azure AI tools help businesses test, adapt, and roll out new ideas faster — keeping them agile and competitive.

Real-World Example: How a Growing Business Can Use Azure AI

Imagine a regional financial firm with 30 employees.
Instead of hiring more staff to handle increasing customer inquiries, they deploy an Azure-based AI chatbot trained to answer 80% of client questions.

Meanwhile, their marketing team uses AI-powered insights to analyze client data and launch targeted campaigns based on customer behaviors.

Result?

  • Faster service.
  • Happier clients.
  • More leads.
  • Less strain on internal teams.

All without the massive overhead typically associated with growth. To learn more how your business can benefit from Azure AI, CLICK HERE.


The Rise of Hybrid Cloud

Why More companies Are Moving Beyond On-Premise in 2025

For years, small and mid-sized businesses hesitated when it came to the cloud. Concerns about security, control, and cost kept many companies anchored to traditional on-premise servers. But in 2025, the game has changed — and hybrid cloud is leading the way.

At Nevtec we’ve seen firsthand how hybrid cloud strategies are transforming the way companies operate. Here’s why so many businesses are making the switch now.

Flexibility Without Losing Control

Hybrid cloud offers the best of both worlds: you keep sensitive data and mission-critical applications on-premise, while taking advantage of the scalability and efficiency of public cloud services like Microsoft Azure for everything else.
This model gives businesses the flexibility to innovate without giving up control where it matters most.

Ease of Compute: Flexibility Where It Counts
With a hybrid cloud approach, you gain the freedom to run workloads where they make the most sense. You maintain full control over critical systems and data on-premises, while offloading less sensitive or more scalable workloads to the cloud. This gives you the best of both worlds, control where you need it, and flexibility where you don’t. For businesses working with large datasets, complex applications, or big file transfers, on-premise compute remains the faster and more efficient option. Hybrid infrastructure allows you to optimize performance without compromising on cost or control.

Security Is Stronger Than Ever

In the early days of cloud computing, security was a valid concern. Today, leading cloud providers like Azure offer security protections that often outpace what most companies could implement on their own.
Paired with strong on-premise practices, a hybrid strategy can actually improve your overall security posture.

Business Continuity and Disaster Recovery

Hybrid cloud makes it easier to back up critical data offsite and recover quickly in the event of a disaster. Instead of scrambling after an outage, businesses with hybrid environments can simply failover to the cloud and keep operations running smoothly.

Ready for Whatever’s Next

Whether it’s a sudden growth spurt, a remote workforce expansion, or the next wave of digital innovation, hybrid cloud gives companies the agility to adapt quickly. Rather than scrambling to add more servers or bandwidth, businesses can scale up or down through their cloud services in real time — no panic, no downtime.

Before You Make the Move: Plan Smart, Not Fast

At Nevtec, we always advise companies to look before they leap. Moving to a hybrid cloud model isn’t just about flipping a switch, it’s about understanding your business needs, aligning with your goals, and building a foundation that scales with you.

Start by assessing your existing infrastructure. What applications or data absolutely need to stay on-premise? Which workloads could benefit from the flexibility and scalability of the cloud? Identify compliance requirements, performance needs, and user access patterns to ensure your hybrid environment supports your day-to-day operations and long-term growth.

Also, don’t overlook the technical basics:

  • Reliable, high-speed internet is critical to accessing and syncing cloud resources without delay.
  • Ensure you have network redundancy in place—both for connectivity and power—to minimize disruptions.
  • Evaluate your data backup and disaster recovery plans to make sure they align with your new hybrid setup.
  • Lastly, confirm that your chosen cloud solution integrates well with your current systems and security policies.

As your IT partner, we can help you build a right-sized hybrid cloud strategy; one that balances cost, performance, and security—without overwhelming your team or budget. LEARN MORE HERE           


What Windows 10’s End of Life Means for Your Business

The clock is ticking on Windows 10. As of October 14, 2025, Microsoft will officially end support for the operating system—meaning no more security updates, bug fixes, or technical support. For businesses still running Windows 10, this is more than just an IT inconvenience. It’s a major risk to your security, compliance, and operational stability.

At Nevtec, over the past year, we have been helping businesses complete the transition to Windows 11 before it’s too late.

The Real Risks of Staying on Windows 10

Sticking with Windows 10 after its end of life doesn’t just mean using outdated software—it opens the door to a range of critical business issues:

1. Security Vulnerabilities

Once support ends, Windows 10 will no longer receive essential security patches or updates. That makes it a prime target for cybercriminals looking to exploit unpatched systems.

Cybersecurity Ventures projects cybercrime damages will hit $10.5 trillion annually by 2025—a staggering figure that underscores the importance of proactive security.

2. Compliance Violations

If your business falls under regulatory frameworks like HIPAA, PCI-DSS, or GDPR, running an unsupported OS could leave you out of compliance, potentially resulting in fines, legal issues, or lost contracts.

3. Increased Downtime and Disruption

Outdated systems are more prone to bugs, crashes, and hardware/software compatibility issues. This means more IT headaches, longer recovery times, and frustrated employees.

4. Decreased Performance and Productivity

Even if your Windows 10 machines seem “fine” now, their performance will gradually degrade without optimization updates, drivers, or support. Slower systems = slower workflows = lost revenue.

5. No More Microsoft Support

After October 2025, Microsoft will no longer provide technical assistance, even if your system fails. This leaves your team unsupported and exposed.

 Why Upgrading to Windows 11 Makes Business Sense

Windows 11 isn’t just a newer version—it’s a security-first, performance-driven platform designed for modern business needs. Key benefits include:

  • Advanced security features like hardware-based isolation, Secure Boot, and Windows Hello authentication.
  • Optimized performance for newer hardware and improved multitasking.
  • Better integration with Microsoft 365 and cloud-based tools.
  • Streamlined updates and future-proof support from Microsoft.

Don’t Wait Until the Last Minute

Waiting until the last minute to upgrade creates a bottleneck—just like sitting in traffic during rush hour. Last-minute transitions often mean higher costs, limited availability of IT resources, and increased chances of something going wrong.

 What You Can Do Now:

  • Audit your current devices to check Windows 11 compatibility.
  • Work with your IT partner to create a phased upgrade plan.
  • Budget for necessary hardware or licensing upgrades.
  • Train employees on the new system to ensure a smooth transition.

Final Thoughts

The end of Windows 10 is a major turning point—but it doesn’t have to be disruptive. With a little planning, you can upgrade smoothly and set your business up for long-term success.

Act now to protect your business, data, and future.
CONTACT US to schedule your complimentary upgrade assessment today.


Nerve-Wracking Facts:

10 Terrifying Tech & Cybersecurity Facts

  1. Ransomware attacks now occur every 2 seconds.
    Just five years ago, it was every 11 seconds. Attackers are automating and scaling faster than businesses can keep up.
    Source: Cybersecurity Ventures
  2. 95% of cybersecurity breaches are caused by human error.
    One wrong click or password reuse can open the door to devastating attacks.
    Source: IBM Cybersecurity Intelligence Index
  3. The average cost of a data breach in 2023 was $4.45 million.
    For SMBs, the average cost is lower, but often catastrophic—many never recover.
    Source: IBM Cost of a Data Breach Report
  4. Phishing emails fool 1 in 3 employees.
    Despite training, 34% of users still fall for phishing attempts.
    Source: Verizon Data Breach Investigations Report
  5. Hackers can break into 93% of company networks.
    A Positive Technologies study found that ethical hackers were able to breach nearly every organization they tested.
    Source: Positive Technologies
  6. 40% of SMBs go out of business within 6 months of a cyberattack.
    The financial and reputational damage is often too much to recover from.
    Source: U.S. National Cyber Security Alliance
  7. Unpatched vulnerabilities are responsible for 60% of breaches.
    Most attacks exploit known issues that simply weren’t fixed in time.
    Source: Ponemon Institute
  8. Public Wi-Fi can expose your entire device in under 60 seconds.
    Without encryption or a VPN, cybercriminals can intercept passwords, messages, and more.
    Source: Norton Cyber Safety Insights
  9. There are over 30 billion connected devices globally—and growing.
    Every connected device is a potential attack surface, especially IoT devices with weak security.
    Source: Statista
  10. AI is now being used by cybercriminals to write malware.
    Tools like WormGPT have surfaced on the dark web, enabling hackers to use generative AI for advanced attacks.
    Source: SlashNext Research

If you are concerned about your cyber security posture and think your company may be at risk, please contact us HERE.


Employee Spotlight: Lam Tran

Help Desk Manager & Project Manager at Nevtec

This month, we’re thrilled to shine the spotlight on someone who embodies dedication, versatility, and heart—Lam Tran. With nearly eight years at Nevtec, Lam has become a cornerstone of our operations, seamlessly balancing his dual roles as Help Desk Manager and Project Manager.

A Journey of Growth and Grit

Lam’s professional journey began in San Jose, California, after graduating from San Jose State University. He cut his teeth in a startup web development firm, where he quickly expanded his skills into mobile app development. That early experience paved the way for a move to Seattle, where he joined eRequester (later Fraxion) as a Project Manager, leading software integration and deployment projects.

After four years in the Pacific Northwest, Lam returned to the Bay Area and took on client success roles at Managed Service Providers. These positions broadened his expertise in client relations and project oversight, ultimately leading him to Nevtec. Here, he’s grown into a leadership role, deepened his cybersecurity knowledge, and mentored the next generation of engineers.

Wearing Two Hats—and Wearing Them Well

At Nevtec, Lam wears two critical hats. As Help Desk Manager, he ensures the support team runs like a well-oiled machine—resolving client issues efficiently and maintaining high satisfaction. As Project Manager, he plans and executes IT projects, from onboarding new clients to deploying infrastructure upgrades. His ability to bridge technical execution with client experience makes him a vital force in driving successful outcomes.

What Drives Him

Lam finds joy in both aspects of his role. He thrives on seeing the tangible impact of well-executed projects and takes pride in building trust through every client interaction. “It’s rewarding to create structure, improve processes, and empower both clients and team members to succeed,” he says.

Beyond the Office

Lam’s story is as rich outside the office as it is within. Born in Vietnam and raised in a family of eight siblings, he brings a grounded, team-oriented perspective to everything he does. He admires his parents deeply for their courage in immigrating to the U.S. and creating a better life for their children.

When he’s not managing projects or leading the help desk, you’ll likely find Lam outdoors—golfing, camping, or fishing. He’s also a homegrown mechanic with a lifelong love for vehicles. His favorite binge-worthy show? Friends. Favorite cuisine? Thai food. And his favorite escape? The beaches of Destin, Florida.

A Final Word

Lam’s story is one of resilience, curiosity, and continuous growth. Whether he’s solving IT challenges or mentoring teammates, he brings a thoughtful, hands-on approach that makes a lasting impact. We’re lucky to have him on the team.