Challenge
This Scottsdale-based hospitality company provides premium furnished homes for the medical professional community, a client base with high expectations for reliability, professionalism, and data security. When their CIO decided it was time to modernize their IT environment and bring in a true managed services partner, the scope was significant.
The goals were threefold
- Migrate email to Microsoft 365
- Implement a full cybersecurity stack
- Complete a comprehensive MSP onboarding
They wanted it all done without losing data or disrupting operations. Adding complexity, their existing email environment had been set up in a way that created technical obstacles from the start.
They needed a partner with the skill and determination to push through those obstacles and get it done right.
Turning Point
Nevtec came to the company through a referral. The CIO’s assessment was direct: “They really know their stuff and have their processes down.” High ratings, strong cultural fit, and aligned values sealed the decision. A team of two to five Nevtec professionals took on the full engagement.
Transformation
Nevtec took over as the company’s full IT department and MSP. The project kicked off with a comprehensive onboarding session covering all key details, timelines, and responsibilities, and then the work began:
- Microsoft 365 Email Migration – Full migration of email from the legacy environment to Microsoft 365, completed without data loss
- SharePoint and OneDrive Data Migration – Transfer of organizational data to SharePoint with no disruption to day-to-day operations
- MDR Implementation – Managed detection and response deployed for 24/7 threat monitoring and rapid incident response
- MFA Deployment – Multi-factor authentication enforced across all user accounts
- Email Security and Encryption – Advanced email protection to defend against phishing, business email compromise, and data leakage
- Full Cybersecurity Stack Installation – A hardened, layered security environment built to meet the company’s compliance and protection needs
- MSP Onboarding – All users onboarded into Nevtec’s managed services platform with documented workflows and support processes in place
When pre-existing issues with the legacy email setup created unexpected complications mid-project, the team worked through every obstacle without losing momentum.