| Discovery | One-on-one consultation to determine your equipment and performance requirements; strategic and tactical plans are developed from this meeting |
| Design | Design of network topology to your requirements; appropriate network hardware is also chosen based on your specifications |
| Presentation | Presentation of our network design and implementation plan to you before we start work so that any final concerns may be addressed |
| Installation | Purchase of all necessary equipment and full installation of all hardware and cabling; followed by configuration of all network elements, testing of the system, and staff training before bringing the network live |
| Maintenance | Selection from a variety of monthly support agreements based on your network size and complexity ; see the Maintenance and Administration section for more detail |